Due to the digital nature of our products (instant, non-returnable downloads), we typically do not offer refunds. However, as a courtesy to ensure your satisfaction, we offer a short, time-limited refund window under the following strict conditions:

1. Time Limit: To qualify for a refund, your request must be received within five (5) calendar days of your purchase date.
2. Request Method: All refund requests must be submitted via email to carl.bingham@cbplatinumfx.com and must include your purchase receipt or order number.
3. No Exceptions After 5 Days: Refund requests received after the 5-day window has closed will not be considered, regardless of the reason.
4. Policy Acknowledgment: By purchasing this digital product, you acknowledge and agree that since the ebook cannot be ‘returned’ once downloaded, this limited 5-day policy is offered strictly as a courtesy.